Scenario Two: Outpatient chest pain/stroke unit

 

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Scenario Two: Outpatient chest pain/stroke unit

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You have just been promoted to the nurse manager position in a 12-bed
chest pain/stroke outpatient center. The hospital is at 18 months of the
36-month Joint Commission accreditation cycle, so you are expecting a
survey sometime within the next 18 months. You are reviewing the Joint
Commission Core Measures for Outpatient Departments.

Scenario Two: Outpatient chest pain/stroke unit

You discover an issue with the administration of aspirin on arrival for
the chest pain/acute MI patients not being documented 50 percent of the
time. Also, the time to CT scan for ruling out acute ischemic stroke
patient is 75 minutes, which is 30 minutes above benchmark time of 45
minutes. Who needs to be involved in examining these processes in order
to improve compliance prior to the survey? Would you develop one team to
work on both issues or two teams so that each works on one issue? Why?

Scenario Two: Outpatient chest pain/stroke unit

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